Privacy Policy – Maps.Reviews

Last Updated: May 1, 2025

This Privacy Policy explains how Maps.Reviews (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal and business information:

– Full name, email address, phone number
– Business name and Google Business Profile details
– Billing address and payment method
– IP address, browser type, and usage data when interacting with our site

We collect only the data necessary to provide our services and communicate with you.

2. How We Use Your Information

We use your data for the following purposes:

– To deliver and manage our subscription-based services
– To provide customer support and respond to inquiries
– To process payments and manage billing
– To send service-related communications
– To improve and optimize the performance of our platform

We do **not** use your data for advertising, resale, or profiling.

3. Legal Basis for Processing (GDPR)

For users based in the European Union, we process your data under the following lawful bases:

– Contractual necessity: To fulfill our service agreement with you
– Legitimate interest: To improve and secure our services
– Legal obligation: To comply with tax and financial regulations
– Consent: When you voluntarily provide information

4. Data Sharing and Third Parties

We do not sell or rent your personal information.

We may share limited data with trusted service providers, including:

– **Paddle** (our payment processor)
– Email and hosting providers (e.g., Gmail, Google Cloud)
– CRM or support platforms used for client communication

All third-party providers are contractually bound to maintain confidentiality and data security.

5. Data Storage and Security

Your data is stored securely using encryption and access controls. We retain data only as long as necessary to provide services, meet legal obligations, or resolve disputes.

You can request deletion or access to your data at any time by contacting us.

6. Cookies and Tracking

We may use cookies and similar technologies for:

– Analytics and performance tracking
– Session management and preferences
– Fraud prevention and security

You can control cookies via your browser settings.

7. International Transfers

If you are located outside Costa Rica, please be aware that your information may be transferred to and processed in countries that may not offer the same level of data protection.

We take steps to ensure all data transfers comply with applicable laws.

8. Your Rights

Depending on your location, you have the right to:

– Access the data we hold about you
– Correct inaccurate or outdated data
– Request data deletion (“right to be forgotten”)
– Object to or restrict certain processing
– Withdraw consent at any time

To exercise your rights, please contact us at **privacy@maps.reviews** or **hello@maps.reviews**.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Information

For any questions or concerns related to this policy, please contact:

**Maps.Reviews**
📧 Email: hello@maps.reviews
🌐 Website: https://maps.reviews